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Enterprise AI Solution Canvas

Turn an AI idea into a proposal someone can assess. Complete the ten connected decisions, then review it for missing evidence, weak boundaries and contradictions.

How to write each entry
Label it: fact, decision, assumption, gap or request
Prefer paper or Word?
PDF · Word
0/10 areas with a substantive entry

Business problem and outcome

  • Which user or stakeholder experiences the problem?
  • What happens today?
  • What material pain, delay, error, cost or missed outcome results?
  • What evidence supports the problem statement?
  • What outcome would justify intervention?

User and workflow

  • Who is the primary user for the proposed release?
  • What triggers the work?
  • Which inputs, judgements, handoffs and outcomes exist today?
  • Where is the proposed intervention point?
  • Which part of the workflow remains unchanged?

AI task, pattern and ambition

  • What precise task will the AI-enabled product perform?
  • Is the pattern search, retrieval, classification, extraction, drafting, assistance, tool use or delegated multi-step action?
  • Is the ambition advisory, augmentation or automation?
  • What simpler pattern was considered?
  • Which capabilities are explicitly outside scope?

Value and success

  • What is the current-state baseline?
  • What mechanism connects the product behaviour to the expected outcome?
  • Is the benefit cashable saving, capacity released, cost avoided, service improvement or risk reduction?
  • Which outcome, product, quality and risk measures matter?
  • Which decision will each threshold support?

Knowledge, data and access

  • Which sources are authoritative and eligible?
  • Who owns authority, quality and change?
  • Which status, date, jurisdiction, relationship and permission metadata are required?
  • Can content be extracted and retrieved with conditions and exceptions intact?
  • How do updates, removals and access changes propagate?

Required behaviour and boundaries

  • Which inputs and context may the product use?
  • What output object must the user receive?
  • Which controls are deterministic?
  • Which behaviours require representative evaluation?
  • What happens for missing context, no evidence, conflict, prohibited requests and service failure?

Human oversight and exceptions

  • Which role reviews routine output?
  • Which role owns interpretation or consequential judgement?
  • What evidence appears at the moment of review?
  • Can the reviewer edit, reject and escalate?
  • What happens when the reviewer is unavailable?
  • How will rubber stamping, correction effort and escalation capacity be measured?

Risk, governance and ownership

  • What are the most credible failure modes and consequences?
  • What are the blast radius, detectability and recoverability?
  • Which preventive, detective, corrective and recovery controls apply?
  • Who owns each control and the residual-risk decision?
  • Which legal, regulatory, privacy, security or compliance determinations are required?
  • Which changes reopen approval?

Evaluation and monitoring

  • Which representative routine, difficult, restricted, prohibited and failure cases are needed?
  • How will extraction, eligibility, retrieval, response, task, workflow and outcome quality be evaluated?
  • Which failures are hard gates?
  • Which graded measures use thresholds?
  • Can the complete configuration and result be reproduced?
  • Which production signals or sampled reviews continue the evidence after release?

Pilot and delivery roadmap

  • What is the smallest real operating boundary that can produce decision-quality evidence?
  • Which uncertainties are answered before real use, during supervised use and during bounded operation?
  • Who owns product, knowledge, engineering, evaluation, support, incidents and change?
  • What are the containment, rollback, recovery and exit routes?
  • Which capabilities remain deferred?
  • Which of the five decision routes is requested: proceed, sequence, reshape, park or stop? See Appendix C.
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Enterprise AI Solution Canvas | Practical AI